LeanOnMe Data Privacy Policy

Last updated on 8 July 2024

General Information

This Privacy Policy applies to the LeanOnMe product offering, employees of LoopCare GmbH and its partners ("we" "our" or "us") and explains what personal data is collected when you use our mobile applications, websites, and the services and products provided through them (together “app” or “service”), how such personal data will be processed.

BY USING THE SERVICE, YOU CONFIRM TO US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 18 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU).

If you do not agree, or are unable to make this promise, you must not use the service. In such case, you must (a) delete your account and contact us and request deletion of your data; (b) cancel any subscriptions using the functionality provided by Apple (if you are using iOS) or Google (if you are using Android), any other app stores that may be available from time to time, or by us if you purchased it directly from our websites; and (c) delete the app from your devices.

“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

“EEA” includes all current member states to the European Union and the European Economic Area.

LeanOnMe’s service consists of

- The mobile application, which can be downloaded from the relevant store

- The product website, which provides information about the product

- The Buddy website, a place where individuals (the “Buddy”) who have agreed to support a LeanOnMe application customer can log in to access information and assistance for this support.

Since each of these products functions and collects information differently, this Privacy Policy will list the nature of data collected and processed as well as the legal basis for collection and processing separately. If you do not agree with our policies and practices, please do not use our application or visit our websites. If you still have any questions or concerns, please contact us at support@lean-on.me

Responsibilities

Who controls this Privacy Policy? The controller, according to data protection law, is the person or organization that decides the purposes and methods of processing personal data, either independently or together with others. The controller within the meaning of data protection law is LoopCare GmbH, Graf-Adolf-Straße 16, 40212 Düsseldorf, Germany

Our Data Protection Officer (for Germany)

Who helps us comply with data protection laws and safeguard personal data according to the GDPR? Our external data protection officer (DPO) does. He can be contacted using the following contact details:

Boris Nicolaj Willm

Resilien[i]T GmbH

Monschauer Street 12

40549 Düsseldorf

Phone: +49 211 695289 92

E-mail: dsb.loopcare(at)resilienit.de

Responsible Supervisory Authority (for Germany)

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia ensures data protection compliance and promotes public access to information. You can contact the supervisory authority responsible for us at

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen

Kavalleriestr. 2–4

40213 Düsseldorf

Tel.: +49 211 38424-0

E-Mail: poststelle@ldi.nrw.de

Kavalleriestr. 2-4

40213 Düsseldorf

Phone: +49 211 38424-0

E-mail: poststelle@ldi.nrw.de

Policies

Application

What data is collected, how it is collected

Data explicitly provided by you

Throughout the program we ask you to provide us with data which we use to identify you, such as email.
We store this data in encrypted form for additional security.

Personal health information, such as information on weight, allergies, medications, your conditions and indications. This includes height, weight, moods, answers to scientifically recognized psychological screening, nutritional and exercise habits.

If you choose to upload a photo of yourself to your profile, we save this photo to be able to display it to you.

You provide us with this data via the application’s user interface. It is transmitted to our secure ISO 270001 certified databases in encrypted form.

Data which we collect upon additional and explicit opt in

Health data available on your device. We may request access or permission to certain features from your mobile device, such as steps, heart rate, and sleeping patterns. You may continue to use our Service without granting these permissions.

Data we collect automatically

Whenever you launch our app, we collect data we need to make sure our app and our program works for you, such as ...

- The advertising device ID of your phone, which is a randomly attributed alphanumeric identifier used to make sure we can offer you any special offers you saw advertising for.

- The locale setting of your phone, so we can offer you the right food database.

- The language setting of your phone, so we can offer you the right language.

- Phone and OS type

o Information like this is also stored to your user account, so we can continue to offer you the right language/food database etc. Every new launch, we check again and save the “new” data.

- Where and when you tap through the screens, so we can make sure our product is user friendly and you understand how to use it.

o Information like this is not stored alongside your user account. We collect in-app behavior data without attaching it to names or device advertising IDs.

How is the data processed?

We do not sell your data or share it with any third-party companies. We do not send the data of European citizens outside of the EU. We do use software developed and maintained by 3rd parties, in order to store your data, and to help us analyze it in order to provide you with the best possible service.

Why are we allowed to collect and process your data?

Our legal basis for collecting and processing your data in our app is twofold.

Our service offers to help you improve your overall health and well-being, specifically with regards to weight loss, but also in other areas. When you accept our Terms & Conditions as well as this Privacy Policy and create your account, you provide us with your consent that we save and process your data in order to help you reach those goals.

Contractual obligation

When you create your account and buy a subscription, we enter into a contractual agreement with you: You will give us money, and we will do our utmost to help you reach your goals. Throughout your journey in our app, we ask you to provide us with a large variety of information about yourself, your habits, and your life. We use absolutely everything we collect in order to meet our contractually agreed-upon goal: Our main reason for processing your data is to help you lose weight and feel your best.

Opting out

Unfortunately, we can’t possibly meet our contractual obligations without collecting and processing all the data we ask for within our app. So you can’t opt in or out of providing certain pieces of information. You have the right to cancel your subscription and delete your account at any time.

We do ask you to explicitly opt into (and therefore allow you to opt out of) the following:

3rd party trackingShortly after registration, we ask you to allow or disallow 3rd party tracking. If you allow 3rd party tracking, you give us permission to find out how you made your way to our product, by using AppsFlyer, a third-party tool which communicates with various social media and online channels. Don’t worry: This tool can only work if you opted in to the cookies and privacy policies of those social media and online channels. You’re in full control.

Non-necessary email communication

Should you opt in to receive non-necessary emails from us, you may receive updates about the product, special promotional offers, or bonus materials. You can opt out at any time.

Note that you can’t opt out of “transaction emails”, such as the ones you receive when you tap “password reset” or when you register, or when your subscription is about to expire.

Product Website

Nature of the data collected and processed

Data explicitly provided by you

On our website, we allow you to enter your email address to receive updates about our product. We do not share this data with third-party companies and will not use your email for any other purpose than the one agreed-upon. You can opt out from these emails within the emails themselves.

Data we collect automatically

When you visit our website, we use cookies to save the fact of the visit, and geographical location of the visitor, for statistical purposes. We have no ability to identify you based on this information.

In short: No personal data is collected that you have not explicitly provided to us.

Cookies

A cookie is a text file that is placed in your browser files by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We may use cookies to help you personalize your online experience while using our App or Services.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize our pages, or register with our App or Services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same LoopCare website, the information you previously provided can be retrieved, so you can easily use the LoopCare features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our App or Services that you visit.

Why are we allowed to collect and process your data?

When you enter and submit your email address in the “subscribe to our newsletter” field on our website, you give us consent to use that email address to send you our newsletter. You can opt out from this mailing list from within any email you receive from us, or by contacting support@lean-on.me.

Buddy Website

Nature of the data collected and processed

Data provided by a participant in the LeanOnMe app

Having a sponsor or support person has been found to dramatically increase a person’s chances of success when it comes to weight loss and forming healthier habits. In Module 2 of our program, our participants are encouraged to seek out a “Buddy” to fulfil this role. They are informed that they should reach out to the person in private before sending them the invitation via the application. When they send out the invitation via the application, we save the potential Buddy’s email address for a period of 2 weeks, until the Buddy accepts, declines, or is replaced by another invited Buddy.

Data explicitly provided by you

If one of our participants has invited you to be their Buddy and you accept, you are invited to register on our Buddy website. We then store your email address and password in encrypted form for the duration of your participation as the Buddy.

Data we collect automatically

In short: No personal data is collected that you have not explicitly provided to us.

Cookies

A cookie is a text file that is placed in your browser files by a web page server ("cookies"). Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We may use "cookies" to help you personalize your online experience while using our App or Services.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize our pages, or register with our App or Services, a cookie helps LoopCare to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same LoopCare website, the information you previously provided can be retrieved, so you can easily use the LoopCare features that you customized.

Why are we allowed to collect and process your data?

When you accept the invitation to become a Buddy to a participant in the LeanOnMe program, you give us consent to use that email address to allow you access to your Buddy account. To retract this consent, you can choose to stop being a Buddy for the LeanOnMe participant. For more information, please contact support@lean-on.me.

Complete Product Offering

Third-Party Software Providers

According to the GDPR, “data processing” can consist of anything from “saving the data” to analyzing or even manipulating the data. And a data processor is any company that does this for us, or a product provided by a company which we use to do it ourselves.

We do not outsource any of our processing activities to external companies! All data analysis is done by our own internal team of experts. We do use a variety of software solutions developed and maintained by other companies in order to run our applications and websites, and help us perform the analysis required to make sure we are giving you the best possible service. All of our software providers are carefully selected for their GDPR and security compliance. Something with ISO and US regulations here?

1. MobiDev
We are proud to work with our development partner MobiDev sp.z.o.o. based at Solec st. 81B/A-51, 00-382, Warsaw, Poland.

2. AWS
All our operational data is hosted in AWS in either Germany or the USA.

3. AppStore Connect & Google Play Store APIs
All financial transactions are handled by the relevant App Store. At no time do we receive any payment method data.

4. Postmark
We use Postmark to send our transactional emails, meaning for example the confirmation you receive upon registration.

5. Customer.io
We use customer.io to handle our customer relationship management communications, which include push notifications, in-app notifications, and emails. You can opt out of these communications at any time from an email or within our application.

6. AppsFlyer
We use AppsFlyer for 2 reasons.
i. We track business KPIs such as registrations, logins, subscriptions selected, subscriptions paid, subscriptions canceled via AppsFlyer. This data is not customer-centric, meaning we can’t find out to whom it relates.
ii. When you download and install our application, we request permission to ask 3rd parties about where you came from (See “enabling 3rd party tracking”). If you say “yes”, AppsFlyer can help us understand how you found us, for example by clicking on an ad on Social Media or Google.

7. FiveTran & Snowflake
To ensure the smooth functioning of our operational servers, all data is securely transferred to Snowflake (our analytical Database) in encrypted form via FiveTran, via FiveTran before it is analyzed. Snowflake stores its data in Frankfurt, Germany.

How long do we keep your information?

In short: We keep your information for the duration of our business relationship and up to the maximum amount of time provided by law.

When you delete your account on the Service, or request that your data be erased in accordance with the local regulations applicable to you, your data is deleted from the operational database within a timeframe of 7 working days. Once those 7 working days have passed, we follow a manual checklist to ensure that your privacy data is removed from our marketing database, and the databases of any and all (sub)processors.

Anonymized data may be stored indefinitely.

Is your information transferred internationally?

In short: If you are not a resident of the European Union, we may transfer, store, and process your information in countries other than your own.

At the moment our operational data centers are located in the United States of America for customers located in North America, and in Frankfurt, Germany for customers located within the EU and the rest of the world. All (sub) processors of privacy data are located within the EU in accordance with the GDPR. Information is only shared with the parties identified under the section entitled “Third Party Software Providers” above (see Third-Party Software Providers) In specific circumstances, LoopCare may share, sell, rent, lease, or disclose non-personal data, such as aggregated information. This may include, but is not limited to, overall engagement metrics within the app, user demographics, frequency of feature usage or participation in in-app activities, prevalent health and wellness topics or trends within certain areas, inferred user interests, aggregated geographical data like the distribution of active users across various locations, or reports to partners about the reach or interaction with their content within the app.

LoopCare does not sell or share your personal data as defined under the California Consumer Privacy Act and the GDPR, in alignment with this Privacy Policy. The aggregated information we collect, analyze, and share does not reveal identifiable or personal information about any specific LoopCare user. Instead, it represents collective data, trends, and analytics related to the overall use of LoopCare's services and its user base. For more details about the aggregated data we collect and may share, please contact us at support@lean-on.me. Ensure that all requests are clearly labeled "Aggregated Information" in the email subject line and include a brief, detailed description of the information you are seeking.

If you are not a resident in the European Economic Area (EEA) or United Kingdom (UK), your country of residence may not necessarily have data protection laws or other similar laws as comprehensive as those within the EU. We have implemented measures to protect your personal information, including by using parties that have implemented the Data Protection Framework, or in the absence thereof, the European Commission’s Standard Contractual Clauses for transfers of personal information in addition to the concluded Data Processing Agreements.

Disclosure of your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

§ Comply with a legal obligation.

§ Protect and defend the rights or property of the Company.

§ Prevent or investigate possible wrongdoing in connection with the Service.

§ Protect the personal safety of Users of the Service or the public.

§ Protect against legal liability.

The Company undertakes to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights.

You have the following rights under this Privacy Policy, and by law if you are within the EU.

§ Right to information: You have the right to be informed about what personal data we process about you and how we do so. We have fulfilled this right by preparing and making available this privacy policy.

§ Right to access: You can request to see the personal data we process about you.

§ Right to rectify: If your personal data is incorrect or incomplete, you may submit a request to correct it.

§ Right to withdraw consent: To the extent that the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time.

§ Right to be forgotten: Under certain conditions, such as when the data is no longer necessary or you withdraw your consent, you can ask us to erase your personal data.

§ Right to restrict processing: You can request that we limit the way we use your personal data – a middle ground between using your data and erasing it completely.

§ Right of data portability: You may receive data that you have provided to us in a structured, commonly used and machine-readable form so that you can transfer it to another organization.

§ Right to object: Under circumstances, you can object to the processing of your personal data, especially if it’s for direct marketing purposes.

§ Right not to be subject to automated decision-making: You can object to decisions made about you based solely on automated processing, including profiling, which has significant effects on you. We do not make decisions based solely on automated processing of personal data that produce legal effects on you. We also do not use profiling.

§ Right to withdraw your consent. If you’ve given us consent to process your personal data for certain activities, you can always withdraw this consent at any time.

You may exercise your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

In short: In some regions, you have rights that allow you greater access to and control over your personal information.

Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.

Furthermore, our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

For California residents: Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information. If you are a resident of California, you have the following rights:

§ The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

§ The right to request. Under CCPA, you have the right to request that we disclose information to you about Our collection, use, sale, disclosure for business purposes and share of personal information. Once we receive and confirm your request, we will disclose to you:

§ The categories of personal information we collected about you.

§ The categories of sources for the personal information We collected about you.

§ Our business or commercial purpose for collecting or selling that personal information.

§ The categories of third parties with whom we share that personal information.

§ The specific pieces of personal information we collected about you.

§ If we sold your personal information or disclosed your personal information for a business purpose, we will disclose to you:

o The categories of personal information categories sold.

o The categories of personal information categories disclosed.

§ The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell your personal information. Please note, that we currently to not sell your personal information. To submit an opt-out request please contact Us.

§ The right to delete Personal Data. You have the right to request the deletion of your Personal Data, subject to certain exceptions. Once We confirm the receipt of your request by email addressed to support@lean-on.me, We will delete your personal information from our records, and the records of our Service Providers unless an exception applies. We may deny your deletion request if retaining the information is necessary for Us or Our Service Providers to:

o Complete the transaction for which We collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

o Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

o Debug products to identify and repair errors that impair existing intended functionality.

o Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

o Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

o Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.

o Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

o Comply with a legal obligation.

o Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

§ The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your consumer's rights, including by:

o Denying goods or services to you.

o Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties.

o Providing a different level or quality of goods or services to you.

o Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising your CCPA Data Protection Rights

In order to exercise any of your rights under the CCPA, and if you are a California resident, you can contact the Office of the Attorney General California Department:

By mail:

Office of the Attorney General California Department of Justice

P.O. Box 944255 Sacramento

CA 94244-2550

By phone:

(800) 952-5225 (toll-free in California)

(916) 210-6276 (outside California)

Website:

https://www.oag.ca.gov/

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request related to your personal information.

Your request to us must:

§ Provide sufficient information that allows us to reasonably verify you are the person about whom We collected personal information or an authorized representative.

§ Describe your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with the required information if We cannot:

§ Verify your identity or authority to make the request.

§ And confirm that the personal information relates to you.

We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

LoopCare requests permission before tracking its customers over time and across third party websites to provide targeted advertising. We respond to Do Not Track (DNT) signals, and if you do not give your consent, we will not track your activity across apps or websites belonging to third parties.

For residents of the state of Virginia: Your Rights under the CDPA

§ Your rights with respect to your personal data.

§ Right to be informed whether or not we are processing your personal data.

§ Right to access your personal data.

§ Right to correct inaccuracies in your personal data.

§ Right to request deletion of your personal data.

§ Right to obtain a copy of the personal data you previously shared with us.

§ Right to opt out of the processing of your personal data if it is used for targeted. advertising, the sale of personal data, or profiling in furtherance of decisions that. produce legal or similarly significant effects

General Privacy Compliance Notice

LoopCare is committed to adhering to the highest standards of privacy and data protection in compliance with applicable laws and regulations, including but not limited to the following:

§ GDPR (EU General Data Protection Regulation Act): European Union regulation ensuring data protection and privacy.

§ CCPA (California Consumer Privacy Act): California state law providing privacy rights and consumer protection.

§ CPA (Colorado Privacy Act): Colorado state law governing consumer data privacy.

§ CTDPA (Connecticut Data Privacy Act): Connecticut state law addressing the management and protection of personal data.

§ BIPA (Illinois Biometric Information Privacy Act): Illinois state law governing the collection, use, and handling of biometric identifiers and information.

§ INCDPA (Indiana Consumer Data Privacy Act): Indiana state law focusing on consumer data privacy.

§ ICDPA (Iowa Consumer Data Privacy Act): Iowa state law pertaining to the protection of consumer data.

§ MCPA (Montana Consumer Privacy Act): Montana state law relating to consumer privacy rights.

§ TIPA (Tennessee Information Privacy Act): Tennessee state law regulating the privacy of personal information.

§ UCPA (Utah Consumer Privacy Act): Utah state law dedicated to consumer data privacy.

§ VCDPA (Virginia Consumer Data Protection Act): Virginia state law concerning consumer data privacy and rights.

We ensure that our privacy practices align with the requirements of these regulations, which include:

§ Providing clear, accessible, and meaningful privacy notices to our users.

§ Informing users about the categories of personal data we collect, the purposes for processing this data, and how it may be shared with third parties.

§ Offering transparency and control to users regarding their personal data, including the right to access, correct, delete, or restrict the use of their data.

§ Ensuring that any additional collection or use of personal data beyond the initially stated purposes is communicated to users with an opportunity to consent or opt out.

§ Maintaining secure and reliable methods for users to exercise their privacy rights and submit requests regarding their personal data.

While this Privacy Compliance Notice primarily references international and national regulations, LoopCare also recognizes and respects the privacy laws and regulations specific to users' local jurisdictions.

LoopCare is committed to complying with applicable local and regional privacy laws and regulations wherever our users are located. Users should be aware that their rights and our obligations may vary depending on their specific jurisdiction. LoopCare takes reasonable steps to ensure that our privacy practices are in line with the local laws and regulations of each jurisdiction where our services are available.

We continuously monitor changes in privacy legislation across various jurisdictions and update our policies and practices to remain in compliance. Users are encouraged to review our Privacy Compliance Notice regularly for updates that may affect their rights and our responsibilities under their local laws.

Even if not specifically mentioned herein, users have the right to make requests regarding their personal data under the specific laws applicable to their jurisdiction. LoopCare provides mechanisms for users to submit requests for data access, deletion, correction, or portability as allowed under laws such as GDPR and CCPA and others. Instructions on how to make these requests are available in this Privacy Statement.

Do we make updates to this policy?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you continue to use our Services after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide more prominent notice or obtain your consent to the changes.

Your continued use of the App and Services after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Get in touch

The most effective way to reach us is emailing support@lean-on.me or

By mail:

LoopCare GmbH

Graf-Adolf-Strasse 16
D-40212 Düsseldorf
Germany

Privacy policy